Frequently Asked Questions
Quick answers to common questions. If you still need help, contact us.
How do I cancel a booking?
Go to 'My Glow', select your booking, and tap 'Cancel'. Free cancellation up to 24h before.
Payment issues?
Check your connection and bank limits. We accept all major cards and digital wallets.
Are the professionals vetted?
Every professional undergoes a strict background check and skill assessment.